The Wineaway team are here to help maintain your wine collection in the best possible environment, while offering advice for new purchases to help grow or modify your collection as your palate changes.
Rest assured that your prized collection will age gracefully in our light-tempered, vibration resistant, climate-controlled cellar at 14-16 degrees celsius with 60-70% humidity.
As a fully managed service facility your wines will be inspected and catalogued upon arrival, with any issues of ullage levels or label condition duly noted for future reference. Once catalogued, your collection will be assigned to a fully secure individual client locker which is only accessible by Wineaway staff.
When you wish to retrieve your wine you can simply log on to your personal database, select the appropriate wine(s) you require including time of pick up (or delivery, if required) and we will then pick the requested wines in readiness for collection or dispatch. When placing your retrieval we request one day prior notice; however, urgent same-day retrievals can often be accommodated and will be handled on a case by case basis.
Wines can be delivered to us in person, or you may wish to request other retailers or wineries deliver direct to Wineaway on your behalf. Where possible, we also provide a collection service.
To view the Wineaway Storage Services Agreement including our full rates list, then please click HERE